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Rewards and Credits

 

 

 CHICSHOP REWARDS 

 

WHAT IS CHICSHOP REWARDS?

Shopping is fun and we at ChicShop want our customers to celebrate each time they shop with us. So, we have a unique way to make it fun for you.

The Reward program is a reflection of our commitment to our customers that we will be there caring for your needs at all stages of shopping, be it before or after sales.

Reward Program is a points based system that automatically adds points to your account on each successful order. All orders that are delivered are termed as successful orders.

We are offering 5% reward points on each successful order. That is, if the total order value is AED 200 then Reward Points - 10 will be added to your Rewards Account.

Value of 1 Reward Point = AED 1 or similar value in other currencies we support.

 

 

 

HOW DO I CHECK REWARD POINTS?

You need to have an active account on ChicShop.Store and you will be auto enrolled for reward points program.

You can check your reward points summary by logging in your ChicShop account and going to Reward Points section.

Rewards Points section will display your rewards points summary with Credits and Debits.

 

 

HOW DO I USE / REDEEM MY REWARD POINTS?

Using reward points is as easy as clicking a button.

  • Login to your account and start adding products to your cart.
  • Go to the checkout page and fill in or select your details.
  • In the "Reward Points" field enter the number of points you want to redeem and click apply. **Make sure reward points entered are available in your account and are not more than the order total value.
  • The reward points are now applied to the cart and total is now reduced with the reward points. **Reward points are not discounted so a product on discount will have non-discounted value in reward Points. So system will calculate rewards discount on discounted product accordingly

 

 

 

 

 CHICSHOP CREDITS 

 

WHAT IS CHICSHOP CREDITS?

ChicShop credit is similar to the Credit Notes feature in day to day commerce. We do not offer cash refunds to credit/debit cards, but if you wish to return an item, the price paid for your items will be returned to you via ChiShop Credit. You can then use this credit to purchase a new size, color or a totally different item altogether. ChicShop credits have unlimited validity. So you can just relax and shop as per your convenience.

All refunds are processed to your Credit Account. These credits are automatically applied to the shopping cart at the time of checkout. Credits have same value as the currency of your transaction.

 

 

HOW DO I CHECK CREDIT ACCOUNT?

You need to have an active account on ChicShop.ae to check and manage your Credits.

You can check your Credits summary by login in your ChicShop account and going to Credit Account section.

 

 

HOW DO I PAY USING MY CREDITS?

Credits are automatically applied to the shopping cart total on the checkout page. **Please do make sure that you have logged in to your account before placing the order.

The credits applied on checkout are automatically debited from your Credit Account.

 

 

IS IT POSSIBLE TO MOVE CHICSHOP CREDIT FROM ONE ACCOUNT TO ANOTHER?

Yes, we are offering transfer of credits from one account to another. But to maintain privacy and secrecy we may ask you details to verify that both accounts belong to you. You may please contact us for further details.